Communicate with Customers the Way They Prefer:
Email Open Rate
Social Media Read Rate
Customers who prefer Texts from businesses
Texts Open Rate
Frequently Asked Questions
How do you count messages?
Each message is equal to one message to one phone number. In other words, if you have 250 subscribers on one of your custom lists and you send a message to that list 2 times, you have used 500 messages.
If I recommend a client to the company does my overall price decrease?
If you recommend a client, you receive a month FREE of payment!
Can I get help with my campaigns after I sign up?
Absolutely! Our goal is is for you to have the greatest return on investment. We work around the clock to make sure of your success.
What's is a 1 on 1 training session?
We're committed about your expansion and success with our mass text messaging service. We'll set you up with an in-house expert to develop a custom strategy specifically for you.
Are there any long term contracts or hidden fees?
Absolutely not! You are simply billed on the monthly anniversary of your signup date and that is it. Upgrade, downgrade, or cancel your plan at any time. No long-term commitment.
What is a Short Code?
A Short Code is a 5 digit or 6 digit number, to which text messages can be sent from a mobile phone. Wireless subscribers send text messages to short codes to access a wide variety of mobile content. Common short codes are easy to remember and they are compatible across all participating carriers.
Whats is a Keyword?
A Keyword is a unique term (letters and/or numbers) that people can use to communicate with you via a Short Code. Select a keyword that will work best for you and your customers. For Example: Sam's Coffee might choose a keyword “Sams”, “Coffee” , "Happy" etc. This is a word that is relevant to your establishment name or product. We have our 5 digit Short Codes ready for you!
Why do I need more than 1 Keyword?
If you're running multiple campaigns targeting different groups of people you might want to use different Keywords to segment those groups - or to segment the performance of different advertisements. Our simple and flexible system allows you to intuitively create these campaigns, with the flexibility that your marketing and compliance needs require.
Where is my data stored? How do you protect my data?
When you create a TXTvertiZe account we store your information on our secure database server. No person has access to your data (personal information and your contacts). If you would like to share the data in your account with someone else, you may choose to provide them with your login information.
Is my list of contacts secure? How do you protect my privacy?
Your contacts are kept in strict confidentiality. We do not share, rent, or sell the contacts belonging to our clients with any third parties. Data (including contacts) that you enter in your account belongs to you, and you alone.
What is best practices on promoting my Keywords?
Promote your short code and keyword on your existing marketing campaigns (radio, print, newspaper), store front (at the cash register, table, etc), website, social media, etc. For Example: Your advertisement on Social Media, Website, Business Card, or newspaper could say: Text “PIZZA” to 71441 to receive a FREE Drink and get special offers!
What happens when a person opts-in?
When a person opts in by sending the keyword to the short code they will receive an auto response which you could customize – great for instant savings/coupons/etc. This adds them to your marketing list which you can text anytime.